I've been working with Michael for about 7 years on Group Tours. We booked this cruise about 18 moths ago. We started off with 8 couples, and ended up with 45 people. We worked with Elyse Monroe, and she took care of all our transportation. We spent 3 days pre cruise in Amsterdam, and Elyse took care of the hotel reservations, and 3 tours there., plus a dinner on our last night in Amsterdam. Elyse set up all transportation to and from the ship. This eliminated any stress that might have come up for the group. Was everything perfect? No it never is, however, Elyse took care of all issues that came up. We were certainly glad to have her with us. The itinerary was excellent , and one we waited 18 months for.
Cavin/ Iceland & Ireland
MooresvilleNC 28117
Troy is an ABSOLUTE joy to work with in all facets of travel - very knowledgeable and what he doesn't know he is always willing to make the calls to find out! He is worth his weight in gold!
X Loss Boss
North Myrtle Beach, SC
I started working with Kristen when she was was assigned two American Cruise Lines reservations that I did onboard that were two years out. As the cruises grew nearer, Kristen ensured I had all the information I needed. She worked with me to find the best flights to Lewiston, Idaho (not easy) and the best flights home (with a stopover to visit relatives). Any and every question I had was handled promptly. When a hotel changed some of the information she had previously received, she booked a second hotel to ensure I had the best possible arrangements. I have been very satisfied working with Kristen and have two more cruises booked with her. Even though I have moved to Charlotte, I continue to use the Michael Graham Agency because of the great service and great agents.
Abbe
Charlotte, NC